Privacy policy

This statement describes how Northbound BV, with its registered office at Van Rotselaarlaan 31, 2290 Vorselaar and with company number 0508.645.432 processes your personal data in the context of its activities.

We aim to process your personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

Processing

In the context of our activities, we process your personal data for various purposes, as described below.

  • Customer Management (contractual necessity). Customer management concerns our relationship with anyone who purchases audiovisual material, products, or services from us.

The following personal data is processed in the context of customer management:

  • Identification data

  • Financial details (payment information)

  • Physical details (clothing sizes when purchasing clothing)

  • Profession and occupation

The personal data is received directly from you or your company, client, or employer and may be supplemented with personal data obtained from public sources (e.g., your website, social media, etc.). Supplier Management (contractual necessity). Supplier management concerns our relationship with anyone who provides products or services to us, with the exception of artistic performances. If you provide performances as an artist (dancer, singer, announcer, actor, etc.), we also process this data, but a different privacy statement applies to you, specifically the Privacy Statement Productions.

The following personal data is processed in the context of supplier management:

  • Identification data

  • Financial details (payment information)

  • Personal characteristics

  • Education and training

  • Profession and occupation

  • Family composition (in the case of minor service providers)

  • Physical characteristics (clothing sizes, physical features, etc.)

  • Image and sound recordings

The personal data is received directly from you or through your company, client, or employer and may be supplemented with personal data obtained from public sources (e.g., your website, social media, etc.).

  • Abuse Prevention (legitimate interests, i.e., the prevention and control of abuse). In certain cases, Northbound may provide a fuel card, for example, for travel related to productions. In such cases, the location of your refueling is processed to verify the correct use of the fuel card.

The personal data is received from the fuel card provider.

  • Artistic and Cultural Activities (legitimate interests, i.e., freedom of enterprise and the organization and operation of artistic and cultural activities, as well as the preservation and conservation of artistic and cultural expressions). As part of our main activities, we produce and operate audiovisual and other (artistic) works. The data of anyone involved in or appearing in these works, such as the audience at a performance or program, may be processed in this context. If you are involved in our artistic and cultural activities based on a performance as an artist, a different privacy statement applies to you, specifically the Privacy Statement Productions.

The following personal data is processed in the context of our artistic and cultural activities:

  • Image recordings

  • Sound recordings

(Direct) Marketing (legitimate interests, i.e., freedom of enterprise or consent). We may personally inform our customers or other individuals interested in our business about our activities.

The following data may be processed in the context of direct marketing:

  • Identification data

  • Profession and occupation

  • Public Relations (legitimate interests, i.e., freedom of enterprise). We process the following personal data to invite our contacts to our events and activities. Image and sound materials that we create in the context of our activities (e.g., behind-the-scenes recordings) can be used to share information about our activities.

    • Identification data

    • Personal characteristics

    • Image and sound recordings

  • Compliance with Legal Obligations (legal obligation). In the context of legal obligations that apply to us, it may be necessary to process certain personal data.

We process the following personal data to comply with legal obligations:

  • Identification data

  • Financial details (payment information)

  • Complaint and Dispute Management (legitimate interests, i.e., dispute resolution and freedom of enterprise). If we receive a complaint from you or become involved in a dispute with you, we process the personal data that is necessary or useful for handling it.

We process the following personal data in the context of complaint and dispute management:

  • Identification data

  • Financial details (payment information)

  • Additional data that we already have on other grounds or that you provide in the context of a complaint or dispute.

Rights

The General Data Protection Regulation grants you several rights concerning your personal data:

  • The right to access and rectify your personal data.

  • The right to object to the processing of your personal data for direct marketing purposes and the general right to object based on circumstances specific to your situation.

  • The right to restrict the processing of your personal data and the right to data erasure (“right to be forgotten”).

  • The right to withdraw your consent at any time.

  • The right to data portability.

  • The right to lodge a complaint with the supervisory authority (in Belgium, this is the Data Protection Authority).

The exercise of these rights may be subject to legal conditions. This means that depending on your specific situation, you may or may not be able to assert certain of these rights. In particular, we wish to draw your attention to the applicable exemptions regarding processing for journalistic purposes and the benefit of academic, artistic, or literary expressions.

If we have reasonable doubts about your identity, we reserve the right to verify your identity.

If you wish to file a complaint, we kindly request that you first contact us to find a quick amicable solution.

Contact

You can always contact us using the following contact information:
Email: daan@northbound.be

Changes

We reserve the right to update this statement from time to time. We will publish the modified version on our website in such a case. Please review this privacy statement regularly to ensure you have the most up-to-date version. In the event of significant changes that concern you, we will also notify you by email.